Privacy Policy
Last Updated: March 2026
Custom Flanges ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, such as:
- Name, email address, and phone number
- Mailing address
- Company name and industry
- Project specifications and requirements
Payment Information
When you make a purchase, we collect payment information such as credit card numbers, billing address, and transaction history. Payment processing is handled by secure third-party payment processors.
Usage Data
We automatically collect certain information about your device and how you interact with our website, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website
Cookies
We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Provide customer support and technical assistance
- Send transactional emails (order confirmations, shipping updates)
- Improve our website and services
- Communicate about products, services, and promotions
- Comply with legal obligations
- Analyze trends and user behavior
Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
- Service providers who assist us in operating our website and conducting our business (payment processors, shipping carriers, hosting providers)
- Legal authorities when required by law
- Other parties with your consent or at your request
Data Security
We implement reasonable security measures to protect your information, including:
- SSL encryption for data transmission
- Secure password protocols
- Limited access to personal information
- Regular security audits
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.
Your Choices
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Disable cookies in your browser
- Request information about how we use your data
To exercise these rights, please contact us at sales@texasflange.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their privacy policies before providing personal information.
Changes to Our Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of material changes by updating the date at the top of this page and, where appropriate, by email.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: sales@texasflange.com
Phone: 281-484-8325
Mailing Address: P.O. Box 2889, Pearland, TX 77588